Refund policy

Return & Refund Policy - MobizoneHub

Mobizonepk.store par hum aap ki khushgawari aur trust ko pehli tarjeeh dete hain. Agar aap ko milne wali product kharab, damaged ya wrong ho, toh humari simple return policy aap ki khidmat ke liye hazir hai.

1. Return & Exchange Ki Sharaait (Conditions)

  • Product delivery ke 3 se 7 din ke andar aap return ya exchange request submit kar sakte hain.

  • Item unused (istemaal shuda na ho), original packaging aur tamam accessories ke sath hona zaroori hai.

  • Wrong item ya damaged product milne ki surat mein hum free replacement ya exchange muhayya karte hain.

2. Exchange / Return Kaise Karein?

  1. Delivery milne par product aur parcel label ki tasveer/video banayein.

  2. Humari support team se WhatsApp / Email par rabta karein aur apna Order Number share karein.

  3. Complaint verify hone ke baad hum aap ko return parcel ka process samjha denge.

3. Refund Policy

  • Product humare paas pohnchne aur quality check ke baad refund process kiya jata hai.

  • Refunds EasyPaisa / JazzCash / Bank Transfer ke zariye 2-4 working days mein transfer kiye jate hain.

  • (Note: Delivery charges non-refundable hain jab tak mistake humari taraf se na hui ho).